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Full
Title:
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Cloud-based
Automation of ERP and CRM software for Small Businesses
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Project
Type:
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PDP
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S/T
Area:
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ICT
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Purpose:
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Innovation
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Project
objectives:
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The
goal of Cloud Consulting is to create new technologies which automate the
configuration of Enterprise Resource Planning (ERP) and Customer
Relationship Management (CRM) software for the benefit of small and
medium-sized businesses (SMBs). ERP systems are a
key instrument to manage, report and control an SMB's business. SMBs that
have adopted ERP possess added value and a distinct advantage within their
competitive markets. However SMBs face challenge
in paying for the consulting required to configure an ERP system. ICT
cluster – contains all organizations and enterprises related to hardware,
software and services concerning telecommunications and computing sector.
Cloud
Consulting will use knowledge engineering, machine learning and data mining
technologies to automatically generate a basic configuration of an ERP
package based on an interactive questionnaire filled out by the Chief
Executive Officer (CEO) of a small business. Using an ERP system that is available as a
Software as a Service (SaaS), this basic configuration could
then be refined by human IT consultants on demand over the Internet.
BEIA
will provide a Cloud Consulting implementation case. BEIA has already
implemented an ERP based on open source ERP5 which is the same ERP
technology as that implemented in the TioLive
service. BEIA will share its
configuration experience with the SMB community in Romania and
carry out a proof-of-concept on the prototype system.
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Project
Manager:
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France
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Consortium:
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The
Cloud Consulting project will be conducted by a team of five European
organizations and brings together 3 countries: France,
Germany and Romania
Romanian
Partner:
BEIA Consult International (http://www.beia.ro)
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Duration:
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2011
- 2013
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Project
Financing:
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Program
5 Innovation
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